Customer Bill of Rights

At the Bill Rapp Superstore, your satisfaction is our number one priority.

That's why every customer is entitled to the following rights:

  • Courteous, professional assistance from trained associates.
  • Thorough answers to all of your questions.
  • Knowledgeable guidance during the selection process.
  • A tour of our dealership and our state-of-the-art service facility.
  • Simple pricing process with no obligation.
  • Comprehensive explanation of your trade value.
  • Professional guidance with your finance and lease options.
  • Complete review of warranty and general service requirements.
  • Continuous follow-up to ensure your ongoing satisfaction.
  • A complete and thorough vehicle delivery experience to ensure you are confident operating your new vehicle.

Make the Smart Choice: go to the dealer who puts you first. 

Make an Inquiry


Bill Rapp Superstore

3449 Burnet Avenue
Directions Syracuse, NY 13206

  • Sales: (315) 362-2943
  • Service: (315) 362-2966
  • Parts: (315) 437-2501


  • Monday 9:00AM-8:00PM
  • Tuesday 9:00AM-8:00PM
  • Wednesday 9:00AM-8:00PM
  • Thursday 9:00AM-8:00PM
  • Friday 9:00AM-6:00PM
  • Saturday 9:00AM-5:00PM
  • Sunday Closed